Covid 19 Operating
Yes we are now operating as normal. All staff are safely back in our building and deliveries are going out quickly!
Our telephone number is 01752 418148. This is manned Monday to Friday, 8.30am to 5pm.
You can email us on firstname.lastname@example.org.
Or you can use our useful online chat function which can be found at the bottom right of the screen.
We will despatch within 24 hours on priority courier services.
Deliveries can take up to 5 working days in total.
We will let you know at point of order.
Yes, we will provide you with tracking details when we confirm shipping.
We use the national courier networks, such as Fedex, UPS, Royal Mail and all have good tracking systems.
If you order is due to be sent via pallet we will use specialist couriers.
If your order doesn't arrive after waiting 5 working days after despatch, please contact us and we can chase for you.
On the product page of your chosen item it will state "In Stock' if this is the case then please be assured it is available from our warehouse.
If it is out of stock it is because our manufacturers are out of stock.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly on email@example.com and we’ll take you through the process.
Contact us in the first instance and we will sort for you.
Please send the details to firstname.lastname@example.org
Yes, we have over 40 years experience in our technical team, so they should be able to answer most questions!
Please email email@example.com and we will be delighted to assist you.