Coronavirus Update: Lockdown 3
 
Trade Building Products are classed as an essential retailer, we are still very much open whilst operating the highest safety measures.

Staff & customer safety is our top priority; Our office and warehouse teams are operating in bubbles to ensure that they remain safe, and our service levels remain as high as possible.

All Covid 19 safety measures are being followed.

Delivery Timescales & Stock

Global supply chains have had large scale outages.

Therefore anticipating potential supplier shortages during lockdown 3 we have ordered extra stock to cope with demand.

We are getting the vast majority of products out within 24 hours on a next day delivery, however we are quoting up to a 5 working day delivery to try and accommodate any variables that lockdown might present.

We will let you know when you place your order when to expect it.

If you do need an item quickly please let us know and we will always try to help.

Order Queries

If you’re waiting for an order, make sure you check your email (if it’s not there, don’t forget to check your junk just in case!) where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. Please contact us and we will get back to you as soon as we can with an update.

Couriers

We use a variety depending on location and size of product: 

DPD, Royal Mail, Fedex and DHL.

None are currently reporting any additional delays due to Lockdown 3 - but we will keep you updated.

We still have some products out of stock, but if it is labelled as in stock on our site it is available. 
product shown as in stock
 
Customers & Staff Safety:

We are still adhering strictly to WHO and Governmental guidelines on keeping our staff and customers safe.
We have taken the following safety actions: Our warehouse and delivery staff have all been provided with hand sanitising stations, clear information on the virus and other extra precautions have been put in place to minimise the risk of infection to our staff.

We will keep this page up to date with any Covid 19 related information.

    We thank you for your patience during these times, we truly wish the best to all customers, their families and businesses.
    Please stay safe, stay in and save lives.

    Trade Building Product Team