Covid 19 (Coronavirus) Update
We have prepared a useful Covid 19 FAQ page for you to view, please click here
We can confirm that we can safety return to our offices from w/c 31st July so we will be fully functioning again.
Order Queries
If you’re waiting for an order, make sure you check your email (if it’s not there, don’t forget to check your junk just in case!) where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. Please contact us on the methods above and we will get back to you as soon as we can with an update.
Delivery Timescales
We are currently running on a up to 5 working day delivery - we are getting the vast majority of products out quicker than this and will let you know when you place your order when to expect.
If you do need an item quickly please let us know and if in stock we can send on an overnight courier.
Couriers
Couriers are now back to normal. We use a variety depending on location and size of product:
DPD, Royal Mail, Fedex and DHL.
Customers & Staff Safety:
We are still adhering strictly to WHO and Governmental guidelines on keeping our staff and customers safe.
We have taken the following safety actions: Our warehouse and delivery staff have all been provided with hand sanitising stations, clear information on the virus and other extra precautions have been put in place to minimise the risk of infection to our staff.
We will keep this page up to date with any Covid 19 related information.
We thank you for your patience during these times, we truly wish the best to all customers, their families and businesses.
Please stay safe, stay in and save lives.
Trade Building Product Team
Contact Us
If you have any questions please fill out the form on the left and we will get back to you as soon as possible.