30 Day Money Back Guarantee
At Trade Building Products we are extremely confident in the standard and quality of the products that we offer.
Under our 30-Day Guarantee, you can return any unwanted items that meet the following criteria:
- Item is not damaged
- Item packaging is unopened and not damaged
- Items have not been used
- Items are in a saleable condition
Items need to be returned in their original packaging, with all parts and components, along with any promotional items received during the original purchase and must include your original invoice.
Certain items are NOT INCLUDED in our 30-day guarantee and these include (but are not limited to):
- Bespoke items - items that have been cut, mixed or made to measure to fit your requirements
Other excluded or restricted items are water pumps and scaffold towers and any custom racking setups.